Privacy Policy
At Pacific Gold Diamonds Limited, your privacy and trust are our top priorities. We are fully committed to protecting the personal information of our clients, partners, investors, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our company, website, or communication channels.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy. We encourage you to read it carefully to understand how we handle your information responsibly and transparently.
Information We Collect
We collect information to provide better services and ensure seamless communication. Depending on how you interact with us, we may collect:
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Personal Identification Data: such as your name, company name, phone number, email address, and country of residence when you fill out contact forms or request quotes.
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Business Information: including company registration details, trade documents, and transaction history for clients or suppliers involved in gold, diamond, or gemstone trading.
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Website Usage Data: such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools to help us improve site performance.
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Payment and Transaction Data: when applicable, to process authorized transactions securely through verified banking or payment systems.
All data collected is handled lawfully and securely in compliance with international data protection regulations.
How We Use Your Information
Pacific Gold Diamonds Limited uses collected information to deliver professional, efficient, and personalized services. Your data helps us:
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Respond to inquiries, quote requests, and partnership opportunities.
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Process and manage orders, contracts, and export documentation.
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Communicate updates, offers, or changes related to our products and services.
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Improve our website performance, functionality, and user experience.
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Comply with regulatory and legal requirements related to trade, export, and taxation.
We never sell, rent, or misuse your personal information for unauthorized purposes. Any communication from us will always be legitimate, relevant, and consent-based.
Data Protection & Security
We employ advanced technical and organizational measures to safeguard your personal and business data from unauthorized access, loss, or disclosure.
Our security protocols include:
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Encrypted data storage and secure servers.
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Strict access control for authorized personnel only.
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Regular data protection audits and system updates.
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Compliance with GDPR (General Data Protection Regulation) and Cameroon’s Data Privacy Laws.
All electronic transactions are processed through secure, SSL-encrypted connections, ensuring your data remains protected throughout all communications and transactions.
Data Sharing & Third Parties
We only share your data when necessary for legitimate business operations. This may include:
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Regulatory bodies for compliance with government export laws and customs regulations.
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Financial institutions and auditors for authorized transactions and record keeping.
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Logistics and shipping partners to facilitate delivery of gold, diamonds, and gemstones.
Each third-party partner we work with is carefully vetted to ensure compliance with our data protection and confidentiality standards.
Under no circumstances will your information be sold or disclosed to unauthorized external parties.
Cookies and Analytics
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Cookies help us understand user behavior, optimize page content, and enhance usability.
You can choose to accept or reject cookies in your browser settings. However, disabling cookies may limit certain functionalities on our website.
We may also use third-party analytics tools such as Google Analytics to collect anonymous visitor data for performance optimization.
Your Rights and Choices
As a user or business partner, you have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate or outdated information.
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Withdraw consent for data processing (where applicable).
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Request deletion of your personal data from our systems.
To exercise these rights, please contact us directly at info@pacificgolddiamonds.com
Data Retention Policy
We retain personal and transactional data only for as long as necessary to fulfill our contractual, legal, and financial obligations. Once this period expires, data is securely deleted or anonymized to protect your privacy.
Records relating to gold, diamond, and gemstone transactions may be retained longer to comply with export, taxation, or anti-money laundering regulations.
International Data Transfers
Because we operate globally, some data may be transferred and stored in countries outside Cameroon. In all cases, Pacific Gold Diamonds Limited ensures adequate protection standards and secure data transfer mechanisms consistent with international laws and GDPR guidelines.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology. Updates will be posted on this page with the revised date clearly indicated.
We encourage all clients and visitors to review this page regularly to stay informed about how we protect your privacy.